These Terms and Conditions (“Terms”) govern your use of the Burrows & Partners Ltd website and the services we provide. By accessing our website or engaging our services, you agree to be bound by these Terms.

If you do not agree to these Terms, you must not use our website or services.

About us

Burrows & Partners Ltd (“we,” “our,” or “us”) is a UK-based digital marketing company providing advertising and lead generation services to service-based businesses.

Company address:

124 City Road
London, EC1V 2NX

Email: [email protected]

Our services

We provide digital marketing services, which may include:

- Advertising campaign setup and management

- Lead generation through online platforms

- Campaign optimisation and performance monitoring

- Marketing strategy support

The exact scope of services will be agreed separately with each client, whether in writing, proposal, or contract.

We do not provide legal or financial advice.

No guarantee of results

While we aim to deliver high-quality marketing services, we do not guarantee specific results unless otherwise expressly stated

in a specific written agreement.

This includes, but is not limited to:

- Number of leads

- Lead quality

- Sales conversions

- Revenue or return on investment

Marketing performance can be affected by factors outside our control, including market conditions, advertising platform changes, budget levels, competition, and a client’s follow-up

processes.

Unless explicitly agreed in writing, all services are provided on a best-efforts basis.

Client responsibilities

Clients are responsible for:

- Providing accurate and lawful information

- Ensuring their business complies with all applicable laws and regulations

- Handling leads in compliance with data protection laws

- Responding to and following up leads in a timely manner

- Ensuring any claims used in advertising are accurate and not misleading

We are not responsible for a client’s failure to follow up leads or convert enquiries into sales.

Advertising platforms and third parties

We operate advertising campaigns using third-party platforms, including Meta (Facebook and Instagram).

We are not responsible for:

- Platform outages or changes

- Account suspensions or restrictions imposed by platforms

- Decisions made by third-party platforms

- Clients remain subject to the terms and policies of those platforms.

Fees and payment

Fees, payment terms, and billing arrangements will be agreed separately with each client.

Unless otherwise stated:

- Fees are payable in advance

- Late payments may result in suspension of services

- Failure to pay fees may result in termination of services.

Intellectual property

Unless otherwise agreed:

- We retain ownership of marketing strategies, methodologies, and processes

- Clients retain ownership of their brand assets and content they provide

- We may display anonymised or non-confidential work for portfolio or marketing purposes unless otherwise agreed in writing

Limitation of liability

To the fullest extent permitted by law:

- We shall not be liable for any indirect, incidental, or consequential losses

- We shall not be liable for loss of profits, revenue, or business opportunities

- Our total liability shall not exceed the fees paid to us in the three months preceding any claim

- Nothing in these Terms limits liability for fraud or any liability that cannot be excluded by law.

Termination

Either party may terminate services in accordance with the agreed contract or arrangement.

We reserve the right to suspend or terminate services immediately where:

- These Terms are breached

- Fees remain unpaid

- Unlawful or unethical activity is suspected

- Termination does not affect any accrued rights or outstanding payments.

Website use

You must not:

- Use our website for unlawful purposes

- Attempt to gain unauthorised access to our systems

- Copy or misuse website content without permission

- We may update or remove website content at any time.

Privacy and cookies

Our use of personal data is governed by our Privacy Policy and Cookie Policy, which form part of these Terms.

Changes to these terms

We may update these Terms from time to time. Any changes will be posted on this page and apply from the date of publication.

Continued use of our website or services constitutes acceptance of updated Terms.

Governing law

These Terms are governed by and construed in accordance with the laws of England and Wales.

Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact information

If you have any questions about these Terms and Conditions, please contact us at:

Burrows & Partners Ltd
124 City Road
London, EC1V 2NX
Email: [email protected]